Token Based Support

Designed with flexibility in mind, you can convert any unused support days into valuable technical consultancy time – enhancing your business performance at no extra cost. Our unique and flexible service provides you with the assurance that additional support is on hand and that your IT systems will continue to meet the changing demands of your business.

By pre-purchasing tokens on an annual basis, these tokens can be used for general day-to-day support of your infrastructure, whether you have problems around the operating systems, storage, back-ups or selected middleware. In addition Recarta’s team of consultants can assist with the planning and more hands on elements to supporting your infrastructure – such as monitoring, OS upgrades, patch fixing or system health checks.

Pay for what you need

 

Flexible specialist support

 

Predictable support costs

Benefits of Token Based Support
Our dedicated Managed Services and Support Service Desk are always available to help.

Patch Upgrades

Ensure your IT hardware is running the latests security updates.

 

 

 

 

Remote System Monitoring

Leverage the latest system monitoring software to ensure hardware stability.

 

 

 

 

Health Checks & Optimisation

Ensure your IT hardware environments remain robust and efficient with regular health checks and updates.

 

 

 

 

 

Penetration Testing

Continual security testing to ensure all environments remain robust and secure from the latest attacks.

 

 

 

 

 

 

Flexible IT Expertise
Speak to one of our IT experts
Discover how you can increase your support and reduce your costs with our Token Based Support services. Contact us today

Recarta can provide Token Based Support for any of the IT vendors below
Your IT Support Team
Our dedicated UK based IT support desk maintain certifications with all key IT vendors.