Designed with flexibility in mind, you can convert any unused support days into valuable technical consultancy time – enhancing your business performance at no extra cost. Our unique and flexible service provides you with the assurance that additional support is on hand and that your IT systems will continue to meet the changing demands of your business.
By pre-purchasing tokens on an annual basis, these tokens can be used for general day-to-day support of your infrastructure, whether you have problems around the operating systems, storage, back-ups or selected middleware. In addition Recarta’s team of consultants can assist with the planning and more hands on elements to supporting your infrastructure – such as monitoring, OS upgrades, patch fixing or system health checks.