The role of a company IT team has changed. Infrastructure and software have become more complex and specialised and companies expect uptime of 24 hours a day, 7 days a week. Along with increasing compliance and security threats, many organisations see it as good business sense to outsource some or all of their infrastructure operations.
Our outsourced managed services have grown by over 100% year on year for the past three years – exemplifying the shift of day to day activities and projects being managed in-house, to working with a trusted partner such as Recarta to perform these tasks instead.
Outsourcing can make costs more predictable – the ability to cover your operations 365 days per year without using adhoc support for holidays, sickness or hiring new skills. You will gain from being able to utilise a pool of expertise rather than relying on limited resources in your own organisation or a single point of failure.
However, it is understandable that moving to a third-party provider such as Recarta to manage your mission critical systems is a difficult step. Recarta have an established outsourced client base, currently managing over 30 existing clients. We offer both on site and remote services, ranging from Virtual Operators concentrating on the monitoring of systems and administration functions such as Back Ups, System Tuning and Helpdesk support, to full time onsite Estate Management. Our fully Outsourced Management offering is custom designed to match your business requirements.
By outsourcing to this model you are guaranteed a true 24×7 SLA, providing onsite engineering and operator skills within your workplace.
Recarta currently support the following Infrastructure, Operating Systems and Software:
- IBM Power Systems, IBM Storage Systems, EMC, HP, Cisco Networking and SAN,
- AIX, i5/OS, VMWare, RedHat Linux, Windows Server,
- IBM Tivoli, Websphere Commerce, Websphere MQ, IBM DB2,
- Temenos T24, Aqua Global, IBS Enterprise, Infor S21, XA and LX and many more.
Please contact our dedicated Outsourcing Team on 0844 800 7821 to find out how you can access the skills to manage your IBM IT operations at a lower cost than if your business aimed to go it alone.