IBM AIX 5.3 – IBM Announce Support Withdrawal

IBM Announce that they will no longer supporting IBM AIX 5.3 Operating System from 1st April 2012!! For those customers that are using this version of operating system software could come as a bit of a shock especially if you are unable to upgrade a supported version AIX 6.1. IBM Extended Support Agreement could be a saving grace as they…

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IBM i 7.1 End Of Support Announcement

Yes - we were surprised too by the email yesterday from IBM who have announced the dates for the removal of the sale and support of IBM i 7.1 selected programs and services IBM have been selling IBM i version 7.1 since 23rd April 2010 – so I guess this shouldn’t be a great surprise, but there are many clients…

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IBM XIV End of Support Reminder

To all those enjoying the ease of use of your IBM XIV – we would like to make sure that you are aware that starting January 1st, 2015, IBM will not support IBM XIV Gen 3 software versions 11.0.0* and 11.1.0*. It is highly recommended that customers using these software versions upgrade their systems at the earliest convenience, before the…

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IBM System X Lenovo Support Update

Following the announcement that IBM and Lenovo have entered into a definitive agreement in which Lenovo acquired IBM's x86 server business I thought I would share some information below about what is happening with your hardware maintenance agreements; ServicePacs will be rebranded to Lenovo Services – Same team, same portfolio, same tools and processes under the Lenovo brand. ServiceSuite contracts and renewals for…

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IBM Support Telephone Numbers

In June 2014 IBM changed the Hardware and Software Support telephone number from 08705 to 0370. The new numbers are stable and can be used immediately. They are as follows: Hardware 08705 500 900 has a new number of 03705 500 900 Software 0870 010 1952 has a new number of 0370 010 1952 Please be reassured that the old…

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IBM ServiceSuite 2014 General Price Announcement

Just to let you know that IBM Technical Support Services (TTS) have announced a 2014 General Price Announcement (GPA). The effective date of the GPA is 1st April 2014 for New & Renewal contracts. The GPA will apply to Existing Annual & Quarterly contracts from 1st July 2014. For the majority of products the increase will be 4%, but it…

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IBM Maintenance – Price Announcement and re-establishment fee

IBM have announced a 3% price increase for all NEW IBM Support contracts to take effect from 1st April 2013. The price increase for customers with existing contracts will take effect from 1st July 2013 (as IBM have to give 90 days notice) Please also be aware that IBM have announced a re-establishment fee for customers with lapsed support which takes effects from 1st April…

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